Shipping and Cancellation Policy

Shipping and Cancellation Policy

Processing Time

Orders are processed within [1-3 business days] of payment confirmation.

Shipping Charges

A flat shipping charge of $18 USD applies to each order.

Delivery Areas and Time

We ship to: USA. Estimated delivery time: [3-7 business days] after dispatch. Customers are responsible for any customs duties or import taxes unless stated otherwise.

Tracking

Once your order ships, we send tracking information to the email address you provided at checkout.

Cancellation

You may cancel an order before it is shipped by emailing zillionnova.shop@gmail.com within [24 hours] of placing it. Once an order has shipped, it cannot be cancelled, but you may request a return under our Refund, Returns and Exchange Policy.

Delays and Lost Packages

If your order is delayed beyond the estimated time or appears lost, contact us and we will work with the carrier to resolve it.